Office closure and special measures

Because of the situation regarding the COVID-19 pandemic, SRAM’s offices will be closed until further notice. Our phone support service is suspended during closed times.

Since all applications and documents are processed from remote locations, SRAM can no longer accept documents or payments sent by mail or dropped directly at our offices.  Only documents uploaded directly in applicants' online files will be processed. To upload documents in your file, login to  As for payment, you can only proceed to pay with a credit card through your online file.

For information and support, you can join us by email by using the contact form available here: